Duh, it’s not fast because it’s a Mac!

I can’t tell you how many times when I’m helping a frustrated customer and working through their computer issues with them that the question invariably will come out of their mouth: “Should I buy a Mac so I won’t have all these problems?”  I often tell them something to the effect of, “Macs are built by mortals too.”  This fact is evidenced by the number of 1 and 2 star ratings that Apple stores have on any business listing on the Internet.  If you read the customer’s feedback, they will often give an account of how they went in to the Apple store for help with their computer and they were turned away and told to go online and book an appointment time to come back in 3 or 4 days.  Obviously, the Apple computer has problems too or else their overcrowded bar of underage Einstein clones wouldn’t always be booked solid for the next 72 hours on any given day.

The fact remains however that Apple computers are reputedly faster.  Why is this?  A recent report came out that the majority of computers in use today that cost over $1000 new are Apple computers.  A brief visit to Apple’s website will make the reason for this clearly obvious; the prices START at a grand with the exception of one model!  The one Apple computer under $1000 is a desktop; however the cheapest laptop is $1000.  What this means is that regardless of any logical reason, if someone has drank the koolaid and is determined to buy an Apple laptop, they will spend at least one thousand dollars.  Now I’m not implying at all that the computer is overpriced.  It’s very nice computing hardware with a fast Intel CPU, but then they take that computer home and tell all their friends about how fast their new Apple computer is.  If that very same person had gone to Dell’s website to buy a new laptop he wouldn’t have been forced into spending a thousand dollars, and he probably wouldn’t have.  The result would be that he would have bought a slower computer for less money, been less satisfied it, and then wondered why his $600 Dell laptop is slower than his cultish neighbor’s $1200 Macbook that he won’t shut up about.  If all Windows based PC’s sold were a grand minimum, there would not be this confusion about why Mac’s are faster because they would NOT be faster.  To sum this up, if you get a PC that has an equally powerful processor as what a MacBook has then it will be equally as fast.  Nothing magic about that.

People often ask if there is any reason for not getting the Apple computer that their kid is begging them for.  A child’s adolescence and teen years is time to prepare for certain things that they will encouter for the rest of their life.  One of those things is computers, and upon entering the work world in adulthood, using a computer will be mandatory, and chances are that there will be only windows-based PC’s at their place of work.  Some may tell you that Mac’s are being used commercially more now than before and it may even be true to a degree.  While Mac workstations are far more expensive than the average PC which is quite capable of meeting the needs of a corporate office, they certainly won’t ever come close to taking over the corporate world.  Using an Apple computer all through childhood and college gives that person a setback in computer skills when it comes to the real world.

“Apple computers can’t get viruses.”  How many times have I heard that.  While it is true that there are very few reported instances of Apple computers getting viruses, there are also very few hackers interested in trying to program a virus for the Apple operating system.  If you were going to try to cause a disruption to transportation in the world and you were going to target either a tire factory or a horse shoe factory based on which one had a larger impact, what would you pick?  Same with hackers that write viruses.  Windows PC’s are more popular for a reason, but consequently they are what hackers target.  Apple’s market share is on the rise, and as it has risen there have been more and more malicious programs that hackers have written for Apple, furthering the proof that the opening statment to this paragraph simply is not true.  When it comes to selecting a safer Windows PC I would encourage the use of Windows 7 instead of the Vista or XP.

Obviously you have a choice of what brand and operating that you want to live with, and many people choose to go with apple and happily use them for a long time.  If you already are familar with how to use a Windows computer, take my advice when you buy a new computer. Get a Windows computer that is just as powerful as the Apple computer that your cultish neighbor owns and you will love it.  I guarantee it.

Why not get the cheapest?

Let me preface this by saying that in most cases a custom built computer is the most qualified candidate that will provide an end-user with the best overall speed and lifespan (which translates into satisfaction).  That being said, when your PC quits on you and you need a new one, you most likely won’t be ok with sitting around being disconnected from the Internet for a week while you wait for a custom computer to be built.  Instead you’re going to do what everyone else does and run to the store and buy one that day.  Not a big deal, that’s why the big box retailers stock all those computers!  When making the buying decision, bottom line isn’t everything. 

First of all, no matter what brand you get don’t buy anything labeled celeron, sempron, pentium or athlon when it comes to the processor type.  These CPU’s are an outdated technology which will bring you nothing but frustration when you get into using the computer.  I know some people have just ignored that last sentence because they think that the simple web browsing that they plan to do with their new computer doesn’t require a very powerful CPU.  If we were still in the days of nothing but static html webpages, I would agree wholeheartedly.  The Internet is becoming an ever increasing network of complex flash-based webpages among other resource intensive programming languages in use today.  I know of one customer that bought a new laptop for $350.  She was so happy about her steal of a deal, and I didn’t rain on her parade but I knew it was a mistake.  A year later I was talking to the same customer and asked her if she still had that laptop.  She said she did, but she had only tried to use it a couple times.  Even though it was brand new, her experience with trying to use web-based e-mail with it and trying to check a weather map on it had been so frustratingly slow that she never used it again.  She ended up hanging on to it for another 2 years and sold it for $150 (which is more than it was worth in my opinion).  Not such a bargain after all.  Additionally everyone needs to have anti-virus protection, and that feature also requires a portion of your CPU to run properly.  The brand of antivirus that you get will determine HOW MUCH of your CPU that it uses, but they all require some of it.

Another little snare to be careful of is buying a computer with a 64-bit operating system.  While it does offer an increase in performance overall, if you plan to use older software or printers (or a wireless USB adaptor) you need to make sure that there is a 64-bit compatible driver.  If you’ve done the reasearch and you know that it won’t cause any issues, then go for it.  A 64-bit operating system will not disappoint.

There are several other important factors that go into making the right decision, but the above issues are some of the main reasons that new computer purchasers regret their snap decision after hearing the pitch delivered by the sales kid at the local Best Buy who is just trying to get paid the spiff on some old inventory.

We welcome questions from anyone who is in the market for a new computer and is in need of some sound advice



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